Our Mission
To empower our Customers with innovative material handling solutions that streamline efficiency, enhance productivity, and drive sustainable growth.
Our Story
In 1964 Frank Hoenigmann and Kent Warner founded Warner & Hoenigmann, a material handling business that was later renamed W&H Systems, reflecting the company’s evolution and growth.
Half-century later, in December 2015, Dearborn Mid-West Company’s material handling division acquired W&H Systems and rebranded the organization to DMW&H.
DMW&H continues to design, integrate, install, and support automated material handling systems, specializing in the wine and spirits, retail, food and beverage, and post and parcel industries. Leveraging their indaGO software, DMW&H provides state-of-the-art solutions that optimize automated operations for their Customers.
Our People Are
Our Product
By partnering with us, you’ll have direct access to the industry’s top talent. Our company has an earned reputation for helping our Customers succeed and thrive in their marketplace.
Our Solutions team leverages data analysis, simulation analysis, operations knowledge, technology expertise, and human insights to design efficient and cost justifiable solutions.
Our Project Execution team leverages years of experience to avoid project pitfalls and ensure that solutions are implemented efficiently.
After project execution, we provide industry leading Customer Support, ensuring that our Customers operations continue to perform at peak levels 24/7/365.
Key Values
Empowered Benevolence
At the core of our organizational culture lies a commitment to empower our staff with both the means and encouragement to assist others autonomously. This dedication nurtures a culture of compassion and active engagement within the community
Proactive Transparency
Our intricate automated material handling solutions are designed with a proactive approach to offer education and transparency regarding the inner workings of the system. We aim to equip our customers with the knowledge required to make informed decisions, firmly believing that comprehension fosters trust and ultimately leads to improved results.
Adaptive Empathy
We continuously adapt to meet the evolving needs of our customers. Our response to addressing material handling challenges flexes in tandem with shifts in technology and market dynamics. By maintaining a solution-driven, empathetic approach, we ensure a partnership that evolves and enhances itself over time.
Management Team
Ray Haggar
President
Ray has over 25 years in the material handling industry with expertise in leadership in engineering, finance, project management, and sales. As an innovative problem solver with excellent judgment, communication and team building skills, Ray’s focus is on providing clients integrated solutions that are delivered on time, on budget, and exceed all expectations. Prior to joining DMW&H, Ray worked as Chief Operation Officer and Vice President at Beumer Corporation. During his tenure at Beumer, Ray led the transformation of their business from a sales office to a fully functional project implementation organization with project management, engineering, procurement, site integration, and quality/safety departments to better meet the needs of the U.S. market. Prior to Beumer, Ray worked at AL Systems and at W&H Systems. Ray holds an MBA in management from Fairleigh Dickinson University, a Bachelor’s degree in Mechanical Engineering from Stevens Institute of Technology, and has completed the Finance and Accounting Executive Program at the Columbia University Graduate School of Business.
Jim McLafferty
Sr. VP Sales, Marketing & Solutions Development
Jim McLafferty has over 25+ years of experience in the material handling industry in sales, engineering, management, and business development roles. Jim brings to the DMW&H team industry knowledge of the warehousing and distribution sectors, along with the ability to build lasting partnerships with clients by delivering cost effective, high quality, systems integration services. Jim is a thought leader in postal deliveries and parcel shipments, and the equipment and systems needed within a warehouse or distribution center to facilitate package deliveries. Prior to joining DMW&H, Jim was a principal owner for 12 years at a leading consulting and engineering firm that delivered services to material handling system providers and end users. He holds a BS in Industrial Engineering from the State University of New York at Buffalo and an MBA in Strategic Management from Rutgers University.
Francis Said
Sr. VP of Integration and Engineering
Francis Said has 30 years of experience within the Material Handling Industry, specifically in the software, controls, and integration fields. He is currently the Vice President of Integration and Engineering at DMW&H where he ensures that all systems are built to the leading industry standards. He does so by establishing and following processes that ensure system repeatability, high quality, consistency of engineered systems, state of the art devices, and accurate drawings. Francis’s extensive knowledge of the material handling industry matched with his expertise in leadership and software/controls integration will help shape those areas of DMW&H’s business for the next phase of growth.
Prior to joining DMW&H, Francis served as the Senior Director of Integration Management at Swisslog building the controls team from scratch and putting together the roots for system integration. Before that, Francis built his company Advanced Software Design, Inc. which specialized in the software and controls development, and integration in the material handling fields. This followed his initial start at Mathews Conveyor and Lafayette Engineering as a Software Engineer developing and integrating material handling systems. Francis has a BS in Computer Science, Math, and Computer Electronics from Eastern Kentucky University.
Ed Caliendo
VP Professional Services Group
Ed Caliendo brings more than 40 years of leadership experience across operations, business development, and customer-focused service delivery. As Vice President of DMW&H’s Professional Services Group, he leads a multidisciplinary organization spanning Infrastructure, Support Services, Field Maintenance Operations, and Parts/Customer Care—ensuring seamless execution and long-term success for clients.
Working cross-functionally with sales, software, controls, mechanical engineering, estimating, and customer support teams, Ed aligns strategy with execution to deliver efficient, reliable, and high-performing solutions. His leadership is grounded in operational excellence and a commitment to enhancing system performance across complex environments.
Ed’s diverse background across business development, product development, marketing, and sales enables him to connect technical expertise with business objectives, driving practical, results-oriented solutions that create measurable value for customers.
He holds a Bachelor of Science in Communications from Boston College and an MBA from Stevens Institute of Technology.
Robert Lampone, P.E., CFPS
VP of Project Delivery
Rob Lampone joined DMW&H in January 2019 and leads both the installation and project management teams, all who are responsible for the successful delivery of material handling and warehouse solutions across a range of industries. He oversees all aspects of project execution, including schedule management, budget performance, installation and sub-contracting services along with client relationships, ensuring each project is delivered on time, on budget and within the agreed scope.
During his tenure, Rob has played a key role in developing and standardizing project delivery processes, contributing to the successful implementation of more than 30 projects ranging from system upgrades to full turnkey solutions incorporating advanced automation technologies.
Rob’s team brings together a wide range of experience—from early-career professionals to seasoned experts with over 30 years in the MHE field. He provides leadership and guidance tailored to each project’s complexity, ensuring the right level of support and oversight throughout execution. By reinforcing core project management fundamentals and leveraging subject matter experts as needed, Rob ensures consistent, high-quality outcomes for DMW&H clients.
Prior to joining DMW&H, Rob spent 19 years in the fire protection industry, where he held roles in design, project management, engineering management, and ultimately served as the Vice President of Engineering.
Brian McCarthy
Controller
Brian McCarthy, Controller for DMW&H, brings over 16 years of experience in accounting and finance, with a strong focus on project and cost accounting. Throughout his career, he has made notable contributions across various industries, including a 15-year tenure in the oil and gas sector. During this time, Brian provided financial support for large-scale, billion-dollar global projects. Recently, he transitioned to the fashion apparel industry, where he was instrumental in aligning financial operations with a SaaS business model.
Brian is known for his ability to optimize financial support for business operations, especially in areas such as cash flow management and profit and loss oversight. His approach is centered on fostering close collaboration between finance and business operations, ensuring smooth communication and alignment with financial objectives. By prioritizing both internal goals and client needs, Brian consistently drives the success of the projects he oversees.
Brian holds a degree in Economics from the University of Massachusetts Amherst and an MBA with a double major in Finance and Accounting from Seton Hall University’s Stillman School of Business. He was recognized with the prestigious Student of Excellence Award in Accounting, an honor given to one student who exemplifies the academic and professional values of the university.
Paul Laman
VP of Sales
After more than 33 years with the company, Paul has extensive experience and expertise in warehouse automation technology, with a focus on wholesale wine and spirits, and food. In fact, he is regarded as the authority in wine and spirits due to his extremely high level of understanding, experience, and implementations in that industry. He has also worked in systems engineering, project management, and sales. Paul is regularly sought by industry professionals and media sources including Modern Materials Handling, Material Handling and Logistics, Supply and Demand Chain Executive, Beverage Industry, and DC Velocity. Paul was named a Supply and Demand Chain Executive Provider Pro to Know in 2013, and received the Food Logistics magazine’s Champion award in 2016. Paul has a B.S. in Mechanical Engineering from the New Jersey Institute of Technology.
Michael Roe
VP of Sales
Michael Roe is the voice and leader in the new generation of material handling professionals, one that focuses on the next generation. With over 15 years of material handling experience, Michael has a strong grasp on the industry, creative solutions, and understanding of the new trends and technologies, and has led not only DMW&H in a new direction, but also the rest of the industry. Michael brings a proven track record in the apparel, retail, sporting goods, and beverage industries with a focus on aligning innovative solutions and unique distribution needs.
Michael’s industry knowledge and outgoing personality have molded him into a recognized figure in the material handling industry. He is part of an up-and-coming generation of supply chain experts that leverage new technologies and ideas to generate superior results. He is a regular speaker at both national and regional events including: ProMat, CSCMP, MODEX, NAIOP, etc. Michael’s ability to explain trends, new technologies and best practices have made him a sought-after speaker at conferences and trade shows. He is also often requested for interviews and comments by media outlets for editorial content. Michael is also an MHI Outstanding Young Professional Finalist and a SDCE 2017 Pro to Know. Michael is a graduate of Auburn University.
Melissa Tucker
HR Manager
Melissa Tucker serves as DMW&H’s HR Manager, bringing over 25 years of HR experience to the team. Melissa is responsible for partnering with executive leadership to ensure that DMW&H HR policy and procedure align to business objectives to recruit the right talent, enhance staff performance, and support employee development. In the past, she has worked in the healthcare and technology industry for both multibillion-dollar global leaders and small/entrepreneurial companies. Her experience has made her a knowledgeable resource and partner with each level of the organization. Melissa graduated from Brandeis University, holds a SHRM-CP certification, and is a member of Society of Human Resource Management.
Be Part of Our Team!
We have ongoing job opportunities available.