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Jim McLafferty of DMW&H Named Pro to Know

Posted March 21, 2016 in News, Press Releases

Jim McLafferty, Director, Professional Services

Jim McLafferty, Director, Professional Services

Chosen for 25+ Years of Delivering Cost Effective, High Quality Professional Services

Carlstadt, NJ – February 18, 2016 – DMW&H, a full-service integrator of material handling systems, announces that Jim McLafferty, Director of Professional Services Group at DMW&H, was selected as a 2016 Provider Pro to Know by Supply & Demand Chain Executive magazine. The 16th Annual Provider Pros to Know Awards recognize supply chain executives, and manufacturing and non-manufacturing enterprises, that are leading initiatives within clients’ supply chains to help prepare their organizations for the significant challenges of today’s business climate. Jim was chosen because of his 25+ years of experience in the material handling and supply chain industries building lasting partnerships with clients by delivering cost effective, high quality, professional services that keep clients’ businesses operating smoothly and efficiently.

“Jim McLafferty is a true leader and exemplifies the characteristics of a ‘Pro to Know’ by putting customers first, ensuring their systems are working at peak performance so clients gain efficiencies and improve productivity,” said Chris Castaldi, Vice President of Sales for DMW&H. “He and his team work diligently to keep customers’ systems running efficiently or modifying their system’s functionality to match changing business requirements.”

Supply & Demand Chain Executive congratulates the 2016 Supply & Demand Chain Executive Pros to Know recipients. The Pros to Know is a listing of exceptional corporate executives at manufacturing and non-manufacturing enterprises who are leading initiatives to help prepare their companies’ supply chains for the significant challenges in the year ahead,” says Ronnie Garrett, editor of Supply & Demand Chain Executive. “We commend recipients for their achievements. Their accomplishments offer a roadmap for other leaders looking to leverage the supply chain for competitive advantage. Their efforts in developing the tools, processes and a knowledge base for supply chain transformation, as well as in promoting new approaches to supply chain enablement, earned these individuals a rightful place in this year’s Pros to Know listing.”

At DMW&H, Jim McLafferty is Director of the Professional Services Group, which is responsible for all facets of customer service including technical support, software and patch management, audits, maintenance services, parts, and preventive maintenance. PSG solves customers’ issues through preventive measures such as scheduled maintenance visits or software audits and by offering comprehensive service agreements. They address downtime issues expeditiously through remote troubleshooting or on-site visits if necessary. The team works proactively with customers to identify upcoming challenges, such as software updates, and jointly works out plans to mitigate these risks.

Supply & Demand Chain Executive received more than 350 entries for the 2016 Pros to Know Awards.

Check out Supply & Demand Chain Executive’s website at www.sdcexec.com for the full list of all of the 2016 Pros to Know and Practitioner Pros winners. This year’s list includes more than 200 individuals from software firms and service providers, consultancies or academia, who helped their supply chain clients or the supply chain community at large prepare to meet these challenges—and more than 40 Practitioner Pros, who do the same within their own companies.